Role of Mobile Applications in the Health Sector


Recently, you must have come across various news articles about how mobile applications are bringing a revolution in the world. You must be using one of those apps for sure. From ordering food to practising yoga, a mobile application exists for everything in this digital age. And, people are using these apps on a day to day basis.


The healthcare industry is one of the major sectors that is thriving on the development of mobile applications. Years 2018 and 2019 saw significant growth in the healthcare mobile apps market. The increasing use of smartphones by ordinary people has opened up opportunities for the healthcare industry. Top mobile health app companies are updating their versions regularly to provide a better experience to their customers. 

Today, various mobile healthcare mobile apps for patients have flooded the market. From receiving medical test reports to booking appointments, everything is now on the tap of your fingers. 


Patient Engagement and Care

How to improve customer service in healthcare has always been a question. The use of mobile apps is rising. The patient utility is the primary focus. According to research, 45% of health organizations are now running health apps. Information provided on the apps helps in increasing patient engagement. 

These apps keep track of a patient’s health as well as medicines. It also reminds the patients to take their medication on time. With the help of the video chat option on the app, the patient can have a live discussion with the doctor. 

Some of the mobile applications allow the user to check symptoms of ailments. Thus, the user can prevent some diseases beforehand by getting a body check-up done. Moreover, if you need late-night medical help for anything, you can go on live video chat with a doctor. 

Medical Data Record and Access

Physicians now can keep a track on medical records with ease. The app provides the patient history and ample information to the doctors. With medical data in hand, the doctors can take action in no time. Doctors can give guidance to the patients. As the app stores the information, the patient does not need to remember or note down everything. According to research, more than 70% of nurses are using smartphones at hospitals and clinics. 

Prescribed Medicines and Drug References 

Doctors prescribe medicines during online consultation on some apps. They provide full information about the prescribed drug. Nurses at the hospitals are using smartphones to read data about drugs. Many apps offer prescription management to the patients. 

Easy EMI Option

As we are well aware of the costly medicines and medical procedures taking place in today’s time, health apps bring some respite to the customers. Many healthcare companies offer EMI options on their apps so that the customers can pay the billing amount at their ease.

Wide Reach 

Healthcare mobile apps have proved to be a boon to people residing in remote locations, or not have any medical facility nearby. Visiting a doctor for such people becomes a headache as they need to travel quite a distance. With the help of mobile applications, healthcare companies can reach the under-supplied or far- away areas. Monitoring patients with the remote treatment feature on apps has saved the lives of many living in such regions. 

Inventory Check 

Health centres and hospitals have a vast inventory of medical goods and equipment. The staff needs to keep a check on the stock every day. Earlier, everything was on paper records, but now smartphone apps help them to record easily. The office staff communicates with each other on certain apps with the help of some inter-communication features. 

Time-Saving Features

Healthcare mobile apps have changed lives of millions in many ways. The most significant advantage of using such apps is that it saves a lot of time. Patient appointments are now easier to book with the help of apps. Thus, people don’t need to stand in long queues and wait for hours to get an appointment at a hospital or a clinic. The appointment booking feature is the most used feature on health apps. Rescheduling and cancellations feature help the patients to avoid harassment of making calls. 

Even for collecting reports, people had to wait and then go and collect at their respective centres. But, with the help of the health applications, patients can check their medical reports on the app. From traditional paperwork, hospitals have moved to digital recording of data. It saves lot of time and is easy to access too.

Convenient and Customized Features

Every health app has customized features as per the requirements of its patients. For instance, many health apps provide diet and fitness consultations based on the specific needs of the customer. Some apps help women out during pregnancy. The more you customize the healthcare app features, the better it is for the customers. The user interface of the apps is easy to handle. Thus, customers find it convenient to communicate through these mobile health apps. 

Cost-Effective Solution 

Mobile apps are not only easy to use but also help to save money. Hospitals and health organizations receive benefits and save their cost on hospital management. Companies cut down their expenditure on resources. Also, patients are saving money by using these apps. It is a cost-effective healthcare solution for people living in the far-off regions.

Vital Alerts 

One of the exciting features of these health applications is the alert system. There are various kinds of alerts that help customers. There is a particular application that helps patients or senior citizens to raise alerts during any emergency. As the medical data is already present on it, healthcare services can take immediate action. Moreover, with the contact information and GPS location available on the app, the ambulance can arrive for help sooner. Customers can also feed other emergency contact numbers in the app. You can send an alert to all those numbers for help in the moment of distress.

Healthcare mobile application is a game-changer in the health sector. The healthcare industry is embracing this change, as the doctor-patient engagement has grown. From first-aid apps to medicine-delivery apps, companies are connecting with their customers in every possible way. Healthcare mobile app trends are changing every year. These apps provide colossal support to physicians, surgeons, caregivers and above all the patients. It is not only cost-effective but also an efficient system for healthcare administrators. 

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Pallavi Shroff is a Senior Copywriter at Wolftain. With 6 years of experience in thecontent field, she has worked for various industries. From e-books to corporate videos, she has left no content stone unturned. She is a dedicated content strategist, a keen researcher and believes in perfection. One-liners are her forte. She loves to travel and is a foodie.